Frequently Asked Questions

Find answers to common questions about our products, shipping, and return policies.

We work directly with independent potters, weavers, and woodworkers across the country. Every item is produced in small runs using natural materials that develop character with age.

We restock the catalog on the first Tuesday of every month. Since we work in small batches, popular items do sell out, but you can sign up on any product page to be notified of restocks.

We charge a flat rate of $6 for all orders. We ship using recycled, plastic-free packaging from our workshop. Orders typically ship within 3–5 business days.

Yes. If an item doesn't feel right in your room, we accept exchanges or returns for store credit within 30 days of delivery. Items must be unused and in their original packaging.

All our ceramic mixing bowls, plates, and mugs are fired to high stoneware temperatures and are fully oven, microwave, and dishwasher safe. Avoid sudden temperature changes (like going directly from freezer to hot oven).